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2007 Customer Reviews
Below is an archive of Customer Comments from 2007.
Please click here to see our latest
reviews
24/08/2007
Karen Doublet
Overall Experience of Chapter One : 
Value for Money: 
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily Burgundy
Review Comments:
Beautiful,simple design that fitted in with our colour scheme
and flowers. The table names, name cards and table plan were perfect
and looked fantastic.
Samples were received quickly and queries answered promptly.
We have had many comments about the stationery, all good. I am
just so pleased that I found your website and was able to take
advantage of the easy on-line ordering process and excellent service.
Thank you.
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23/08/2007
Lyndsay Jarman-Davies
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Daisy
Review Comments:
I wanted a daisy for my invitations and also wanted a hand-made
feel. this invitation gave me both of these things. all the guests
loved them and thought the workmanship and presentation was 'second
to none'. they were all amazed. most of them kept them up around
the house until the wedding just to show them off!
we ordered a sample and it lived up to the pictures we saw. when
it came to ordering you were great. Kim and i exchanged e-mails
a couple of times and everytime the correction was taken into
account. the service was 100%.
Overall I was astounded with the invitations they were everything
we were hoping. Thank you very much. |
18/08/2007
Cathy Sherwood
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White
Review Comments:
I found the invitations while looking around the internet two
years before the wedding, I ordered the samples and fell in love!
Everyone thought they were beautiful invitations and they set
the tone and theme for the entire wedding. The service we received
was fantastic, any queries I had were responded to straight away,
and I had replies to all my emails on the same day. |
02/08/2007
Diana Bain
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White
Review Comments:
The one and only design I absolutely loved.
More than I expected with the box and quality. The box made them
extra special.
Every single guest commented on them saying how beautiful they
were - a few thought they were getting a bit of cake through the
door with the box!
Definately recommend the stationery and Chapter One to others.
A lot of people asked where I got them so passed on your details.
Samples arrived very quickly, within a couple of days.
No hitches at all, very prompt, reliable, professional service. |
20/07/2007
Hayley Leeson
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily
Review Comments:
I chose this design as we are having lilys as our flowers. I wanted
hand made but didnt have the time to make them myself.I received
everything very quick and the service was fantastic. I have had
so many nice comments about them and i cant wait to put my guest
book out at our reception. |
19/07/2007
Emma Snape
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One:
Would you recommend us to friends / family : Yes
Design Ordered : Pure Rose White
Review Comments:
We loved the design and it fitted with our flowers for the day
- we received samples almost immediately and despite my incompetance
your staff were always helpful and managed to get everything sorted
on time(often at short notice). I have had so many positive comments
about the invites and it was a really special start to the wedding! |
18/07/2007
Nicola Viner
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Rose Red
Review Comments:
Classic design which fitted our theme.
It was perfect and just what we needed
The guests all loved it and several asked where it was fun as
they have weddings coming up I would definately recommend it to
others Everything was delivered within a short space of time and
they went out of their way to deliver when I requested due to
work.
Ordering was very easy on line and made this part of the wedding
much easier. |
17/07/2007
Joanne Elliott
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White
Review Comments:
I chose this design as it was stylish and available in any colour
scheme.
It was perfect, very pretty and looked amazing. We had many compliments
from our guests on how lovely our stationery was. I would recommend
to anybody ....
Samples were received within a week and the staff were very friendly
and helpful. |
17/07/2007
Gemma Cormie
Overall Experience of Chapter One :
Value for Money:
Service from Chapter One :
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White
Review Comments:
This design really caught my eye, especially as it was hand made!
It was more than i actually expected as the finshed design was
outstanding!
Guests and family all were amazed by all the stationary and all
passed very pleasing comments. I have recommended you to 3 of
my friends who are to marry in the next 12 months. With regards
to service, it cannot be faltered at all. Calls and emails were
answered staight away and this helped to take away extra stress
that as a bride i didnt really need! |
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"A big thank you for providing such a fantastic service
for our wedding. Chapter One did a wonderful job and we felt
you looked after us exceptionally well. The invitations were
perfect, the order of service were stunning and everyone commented
of the elegance of the table plan and name cards. We would not
hesitate to recommend you to anyone. Thank you also for the
amazingly swift and reliable deliveries and simple, hassle-free
online ordering process. We were were really surpised how you
managed to combine such high quality handmade products with
an unbelievably efficient service."
Sinead & Fergus
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"Thank you so much for my order that
I received before christmas. Every invitation was beautiful and
we love the name place cards too. We sent out our first lot of
invitations in January and have already received phone calls and
reply letters telling us how beautiful the invitations are! They
are a big hit. I am so glad I have also ordered Order of the day
cards and will also be ordering favour boxes very soon."
A Turner |
"Thank you so much for the beautiful
wedding stationery. Everyone commented on it, and indeed, took
the Order of the Day cards home with them."
D McCormack |
"Thank you so much for all you've
done for us, you were so patient and then so quick getting our
order to us. Everyone loved the style - in fact the venue said
it was the nicest Table Plan they had ever seen."
P Del Nevo |
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"I would just like to say that I received my order this
morning and am extremely happy with the service and the quality
of the personalised wedding invitations. Excellent service.
Thank you so much."
S Tassell
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"110% customer satisfaction. The quality,
standard and service was impeccible. Would'nt hesitate to recommend
you."
Miss Hughes |
"It is no exaggeration to say that
that they were absolutely beautiful. Without exception every one
of our 100 guests said that they were the nicest invitations they
had ever seen."
Miss Shepherd |
"I just wanted to say thank you so
much for the wedding stationery that I received last week. There
were quite a few hefty boxes of menus, orders of service, table
name cards, name places etc and it was all perfect. I have to
say, I thought the table plan was fantastic. Thanks to everybody
who helped with my order, I hope the rest of the wedding goes
this well."
Miss Spearing |
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