April 2010 - The Chapter One Pure Collection has recently been relaunched at www.oliviasamuel.co.uk
Please visit for for more information and to request free samples.

2008 Customer Reviews

Below is an archive of Customer Comments from 2008. Please click here to see our latest reviews

20/07/2008 Sarah Gibson
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaron
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily Pink

Review Comments:
We loved the simple elegant style of pure lily. The amount of work which goes into each item of staionary is exceptional. All of our guests have said the stationary is truly beautiful and some have even framed the cards!!
Chapter one were friendly, organised, efficent and very professional.
14/07/2008 Alison Marie
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaroff
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Rose White

Review Comments:
The cards were absoluteley beautiful, I couldn't fault them. The only thing I would say is that the express delivery was a little expensive @ £70.00.
22/05/2008 Alison Marie
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaroff
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White

Review Comments:
As soon as i saw these invitation etc i wanted them!! They are unique and classy. The price was a lot to consider but very worth it for what you get.
I have not sent my invitations yet but are convinced that people who cannot make the wedding will know by the invitations how special our day will be. First class service .... always replied immediately to my emails, with prompt delivery causing no stress at all. Thanks so much to you all.
21/04/2008 Claire Deverill

Review Comments:
By Letter : We would like to thank you for helping make our wedding so perfect. Your service comes highly recommended and many people commented on the day and how stunning the stationary was. The place cards and napkin holders looked great and the table plan was stunning. I found the service and professionalism of Chapter One brilliant and worth every penny. The stationary was very unique and classy, if I say so myself!
01/02/2008 Charlotte Copper
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaroff
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White (Gold Wire)

Review Comments:
We chose the Pure Lily design in gold as our theme for the wedding is gold and Cala Lillies. The stationery is beautiful and the reaction from our guests has been overwhelming. I would definitely recommend Chapter One to others as the process from beginning to end is so simple and quick, and there is a representative at the end of email to assist at every stage.
29/01/2008 Rebecca and Craig
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaron
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Rose Ivory

Review Comments:
We were over the moon with our invites, they looked so classy and different. The sample came straight away and the actual invites were delivered on the exact day we were told. We haven't actually sent them out yet but i am looking forward to the guests reactions. Overall service and quality was excellent, We will definately be recommending you!! Thank you
13/01/2008 Matthew and Sharon Bugden (nee Templeman)
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaroff
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Rose Red

Review Comments:
The red rose on the stationary made it very unique and complemented our real flowers for the day and our chosen colour. The stationary was better than expected and we received many fabulous comments from guests. We had the complete set of stationary on our tables which looked fantastic. If you wish we can send you a picture! Kim Finch was great!
12/01/2008 Lynne Davies
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaron
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily White

Review Comments:
Because it was the flower that was wanted. It was more than expected.Everyone thought they were gorgeous and really different. Would most certainly recommend your products. Very quickly received. Ordering was really easy and when we discovered we had made a mistake with the ordering you couldn't have been more helpful getting menu cards done and sent to us in a few days.
10/01/2008 Vanessa Schofield Pope
Overall Experience of Chapter One : thumbsup
Value for Money: staronstaronstaronstaronstaron
Service from Chapter One : staronstaronstaronstaronstaron
Would you recommend us to friends / family : Yes
Design Ordered : Pure Lily and Pure Rose

Review Comments:
I chose the Pure Rose for my wedding invitations and Pure Lily for all the name cards/Table Numbers etc all colour co ordinated to fit in with my theme of Rich Autumn. All the stationary I chose came beautfully presented and looked stunning, our guests gave us such compliments but i asked them to refer their thoughts to Chapter One as they created everything.
Although quite pricey, I have to say that everytime i spoke to Chapter One their professionalism shone through and they were without doubt the best company i had the pleasure of dealing with throughout my planning. I even kept all the name cards etc after the wedding as i couldn't bear to see them being thrown away! If you are looking for professionalism, speed of receiving goods, creativity, beautiful packaging and 100% attention to detail then i would definately recommend Chapter One as being your first port of call.



Chapter One Wedding Stationery 1997-2010. All designs copyright protected by Chapter One. A member of the Wedding Stationery Gallery
Chapter One, PO Box 1697, Southampton SO18 9HJ